Cancellation Policy

Anibox Cancellation Policy

Cancellation Requests: At Anibox, we understand that circumstances may change, and you may need to cancel your order. You may request a cancellation by contacting our customer service team via email as soon as possible after placing your order.

Cancellation Timeline: Orders can only be cancelled before they have been processed and shipped from our fulfillment center. Once an order has been shipped, it cannot be cancelled, and the regular return policy will apply.

Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. If you wish to cancel your order, please contact us promptly to ensure it is cancelled before processing begins.

Contact Information: To request a cancellation or inquire about the status of your order, please contact our customer service team at Support@aniboxes.com. Please provide your order number and relevant details when submitting your cancellation request.

Cancelled Orders in Transit: If you request a cancellation after your order has been shipped, you may still be able to return the items for a refund under our standard return policy. Please refer to our return policy for more information on returning shipped orders.

Contact Information: If you have any questions or concerns regarding our cancellation policy or need assistance with cancelling your order, please don't hesitate to reach out to our customer service team. We are here to help!

Please Note: This cancellation policy is subject to change. We reserve the right to update or modify our cancellation policy at any time. Thank you for choosing Anibox, and we appreciate your understanding and cooperation.